I make technology work for the business, and the business work for the people using it.

Strategic technology and people leader specializing in AI enablement, digital transformation, and product delivery. I translate between the boardroom and the engineering team, then bridge the gap to the people who are expected to adopt the change.

$1Brevenue opportunity supported
1760+locations and sites transformed
20+ yearsbusiness leadership
Portrait of Gwen Neace

Fluent in business. Fluent in engineering.

Most projects stall in the gap between what stakeholders ask for and what teams can build. I sit in that gap and close it. Pick a scenario.

The business says

The product team hears

What I bring to your team or client

Hands-on strategy and delivery, from first idea through launch and adoption.

AI employee building

Identify the repetitive work, design AI assistants that take it on, and put guardrails and adoption plans around them so people trust and use them.

Product and program management

Roadmaps, backlogs, OKRs, and KPIs tied to sales impact, expense reduction, and labor savings. Agile/Scrum with Jira and Confluence fluency.

Digital transformation

Modernizing legacy systems and connecting e-commerce, stores, supply chain, and contact-center workflows into one experience.

UX/UI and human-centered design

Apps and tools designed around real users, including mobile and desktop applications built to improve training access and engagement.

Process and operations optimization

Labor model redesign, continuous-improvement systems, and measurement that simplify operations and reduce cost.

People and change leadership

Talent development, mentoring, HR strategy, and change management so new capabilities land with the people who use them.

One call. A full bench behind it.

I lead each engagement and bring in trusted specialists as the work requires. You get one point of accountability and the right expertise at each step.

Analysis

Data and business analysis that turns questions into decisions.

HR

Workforce strategy, role design, performance, and associate relations.

Operational research

Boots-on-the-ground research in stores, sites, and teams to see how work actually happens.

UX/UI, end to end

Research, design, prototyping, and usability testing.

Development

Engineers who build and integrate what the strategy calls for.

Marketing

Launch, internal engagement, and adoption campaigns.

From small business to scaling enterprise

The same discipline applies at every size; the scope and speed change.

Small and growing businesses

Practical roadmaps, right-sized tools, and AI that saves hours without a big IT department. Fast, focused engagements with clear outcomes.

Scaling and enterprise organizations

Cross-functional executive alignment, PMO coordination, vendor sourcing and contracts, and change management across thousands of locations.

Have a problem worth solving? Let's talk.

Recruiters and hiring teams: tell me about the role or engagement and I will respond with how I and my team can help.